UPDATE: Rogers breaks net neutrality to censor RuinediPhone PR Mess
UPDATE Jul.2.08 6:04pm EST - Many Rogers customers have reported in on their lack of access to ruinediphone.com, yet could access it through proxies. Thankfully, it looks like the site is starting to come back. There is a possibility it was due to DNS problems after the site was moved, however the Rogers-specific problems make me very suspicious. As for the reason the site was moved, the original site was pulled by the host without warning, Rogers caused perhaps? - [James Hallen, the Web site's creator, said the outage was due to his old hosting company "pulling the plug with no reasons."] (link)
UPDATE 2: For a little while, Rogers customers were able to access the site again. We believe this was because the site changed servers. How however, we believe Rogers has found the new servers and is again blocking the site. Rogers customers can no longer get to ruinediphone.com. NET NEUTRALITY IS IMPORTANT!
UPDATE: I, and many other Rogers users continue to be unable to access ruinediphone.com, yet can access it through proxy servers. Many people have pointed to the fact that ruinediphone.com recently changed servers as the cause of the problem, but we now have a report that a Rogers tech admitted that they are blocking the site, and the issue “should be taken up with the office of the president”.
Well, in my last post I had said that Rogers shut down ruinediphone.com, the petition site against the new iphone pricing in Canada.
It turns out that only Rogers customers cannot access this site. Now, there are two possible explanations for this. First, ruinediphone.com has blocked Rogers customers. I find this highly unlikely as Rogers customers are the ones likely to sign the petition.
The next option? Rogers is blocking access to ruinediphone.com. This is OUTRAGEOUS. How dare Rogers censor access to a dissenting website. In fact, they have even adversly affected my blog as I was not able to access the site to find the real petition count for the previous post. Those Bastards!!
This is not acceptable. Rogers, it’s on. Go get em internets.
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a rogers customer said,
Wrote on July 1, 2008 @ 10:02 am
ruinediphone.com is reported on today’s Ottawa Citizens newspaper. i applaud the petition. i tried to sign the petition, but go the following msg when trying to access the site:
Forbidden
You don’t have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.41 Server at http://www.ruinediphone.com Port 80
BTW, i am currently a rogers internet subscriber. this is absolutely an evil company.
Ben said,
Wrote on July 1, 2008 @ 10:28 am
You guys are pretty much retarded. The owner of the website stated he is changing servers and that can take anywhere up to 48 hours.
Jim said,
Wrote on July 1, 2008 @ 10:59 am
Use a proxy server. http://www.freeproxyserver.com
Rogers is evil
Peter said,
Wrote on July 1, 2008 @ 1:06 pm
Go here to access RuinediPhone.com, with most features intact. The blog doesn’t work yet, but you can sign the petition!
http://inflexion.iisnet-networks.com/~iphone/index.php
Dave said,
Wrote on July 1, 2008 @ 1:29 pm
thanks for posting the new petition location. I could only imagine how many people would have signed it if the servers didn’t crash at the original location.
i’m in BC and we don’t have Rogers internet here and we still get the Fordibben 403 error so i don’t think it’s Rogers playing big brother.
Dan G said,
Wrote on July 1, 2008 @ 3:14 pm
Ben: If it were a case of waiting for a DNS update as you suggest the error would be 404: Page cannot be found. Not 403: Forbidden as many of us (my self on Cogeco in Southern Ontario included) are seeing.
Since it is working and visible through a direct link through the host’s address and through proxy servers, it doesn’t appear to be a bad configuration on the web server either.
For now, I am siding with the censorship theory at least until more information is available.
Bimal Lakhani said,
Wrote on July 1, 2008 @ 6:00 pm
I just called Rogers Tech Support and after an hour of him getting me to run pointless tests, he actually admitted that Rogers was blocking the site and that it should be taken up with the office of the president, which I will do tomorrow. Amazing that they would break their net neutrality act. I’m canceling my Internet service tomorrow.
aou said,
Wrote on July 2, 2008 @ 12:59 pm
Can just confirm that. Did my tests minutes ago: http://aou.livejournal.com/213006.html
Jason Yeung said,
Wrote on July 2, 2008 @ 5:33 pm
***TO THOSE WHO CANNOT ACCESS RUINEDIPHONE.COM***
Please note that this is not the fault of Rogers, Shaw, or any other internet service provider.
As some of you may or may not know, the site was pulled from the previous hosting provider for abuse of resources.
We have offered to James last night to host the site free of charge and have transferred the site to our servers.
The DNS changeover, known as propagation, can take up to 72 hours depending on the speed of your ISP. All our DSL customers are already able to utilize the site without issue.
If you are still unable to access the site, I advise using OpenDNS - http://www.opendns.com/ for your DNS rather than your ISP’s DNS servers.
You may also access the site via the following URL:
http://inflexion.iisnet-networks.com/~iphone/
Please direct questions to jason [dot] yeung [at] instelink [dot] com.
As of right now, it’s not Rogers fault and is only false rumor that is not true.
Thank you.
- Jason
ROHAN said,
Wrote on July 2, 2008 @ 7:44 pm
Rogers will pay for this, this is a very bad attempt to stop the freedom of speech, they are so stupid , if we dont buy the phones , their deal with apple falls flat. we waited for a year we can wait longer. Their plans stink, they lack vision , and they think they have us by the balls.FUCK THEM! , dont these idoit realise that APPLE has been looking at the blogs too, AS NOT TO BULL SHIT anyone i copied a shit load to my apple account , and send them for feedback, plus the open letter.
so go ahead rogers, keep up the shit.
P C Childs said,
Wrote on July 3, 2008 @ 8:06 am
For anyone that thinks the ISP’s who have agreed to net-neutrality will keep their word when it will hurt hem to do so (or benefit them not to do so) I have bad news for you. They won’t. The ISP’s are run by folks in the business world and sadly, they are motivated by one thing and one thing only – profit. They will do whatever it takes to ensure they make a dollar. If that means blocking a site that gives them bad press then they will do it without hesitation or a second thought about the consequences. The people in charge at Rogers, or any other ISP for that matter, don’t care what their customers think of them. They will say or do anything to protect their bottom line. And if we catch them they just say “Sorry, we didn’t know it would upset it.” Most of the time that line will work. They are also counting on the average person not knowing what they are doing and being to lazy to look into what ever is going on. Trust me I know. I left an employer after 7 years, posted what happened on my website and they blocked my site from all their company offices and had their lawyer send me a threatening letter. This from a company whose own website touts it’s caring about its workers. Yeah, caring that you do as you are told and never rock the boat. So if you honestly think that Rogers cares what we the consumer think, then you are mistaken. They care only that you pay your bill on time.